Best Western Heritage Inn - Concord

4600 Clayton Road, Concord, United States, 94521-7644  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Heritage Inn - Concord

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Restaurant

Coffee/Tea in lobby

Shuttle

City shuttle service

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness center

Overview

Best Western Heritage Inn is a comfortable 3-star hotel set 29.6 km from Fairyland and 29.2 km from Six Flags Discovery Kingdom. Best Western Heritage Inn has been welcoming guests to its classic rooms since 1987.

The hotel is conveniently situated in a shopping area, close to gardens and hiking trails. The city center is 5 km away from the hotel.

Best Western Heritage Inn is within a 35-minute drive to Oakland International airport.

Rooms

This property has 121 guestrooms including style king room, comfort queen room and king room appointed with heating, a laptop safe, complimentary wireless internet, an ergonomic chair and an iron with ironing board. They are fitted with a microwave, coffee/tea makers and a fridge as well as en suite bathrooms with a roll in shower, a hairdryer and complimentary toiletries.

Eat & Drink

Breakfast is served in the lobby each morning. The pizzeria Strictly To Go Pizzeria is situated 300 meters of the property.

Services

Guests can avail of shuttle service, housekeeping and 24-hour front desk.

Relax

Best Western Heritage Inn offers such leisure options as an indoor swimming pool, an outdoor swimming pool and a courtyard.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   121.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Vending machines
  • Exterior corridors
  • Carte blanche
  • Multilingual staff

Services

  • City shuttle service
  • Self-service laundry
  • Wake up service
  • Newspaper service

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • City view

Room facilities

  • Individual air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • HBO available
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Children above
0 years or adults
Extra bed FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Heritage Inn - Concord Concord location
Show big map »

Hotel Address:

4600 Clayton Road, Concord, United States, 94521-7644

Get directions
City Center
  • Concord
    2.7 mi
Airports
  • Bus stop
    4.5 mi
Restaurants
  • Strictly To Go Pizzeria
    900 ft
  • Chola's Restaurant (cuisine: Peruvian)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    121

Rooms and availability

Style King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Staying in style was in mind when designing this wonderful non-smoking room that comes with a knot-busting whirlpool to help you relax, extremely comfy king bed, flat screen TV, convenient kitchenette and free high-speed Internet access. In the morning don't leave without trying our complimentary hot waffles, delectable fresh fruit, sweet pastries, eggs, sausage, juice and more.

Style Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Free internet access
  • Dining:Kitchenette
Room Description:

Staying in style was in mind when designing this wonderful non-smoking room that comes with a knot-busting whirlpool to help you relax, extremely comfy king bed, flat screen TV, convenient kitchenette and free high-speed Internet access. In the morning don't leave without trying our complimentary hot waffles, delectable fresh fruit, sweet pastries, eggs, sausage, juice and more.

Best Western Heritage Inn photos Room
Queen Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Voice mail
  • Local calls
  • Telephone
  • Visual alert system
  • Bathroom:Spacious bathroom
  • Jacuzzi
  • Roll in shower
  • Hair dryer
  • Luxury toiletries
  • Toiletries
  • Bedding:Luxury linens
  • Hypoallergenic bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:Wake up service
  • Computer hookup
  • Radio
Room Description:

2 Queen Beds, Smoking Room, Kitchenette, Whirlpool Tub, High Speed Internet Access, Full Breakfast

Best Western Heritage Inn photos Exterior
King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Shower
    • Non-smoking
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Voice mail
  • Local calls
  • Direct dial phone number
  • Bathroom:Jacuzzi
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Luxury linens
  • Hypoallergenic bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:Wake up service
  • Computer hookup
  • Radio
Room Description:

This mobility and hearing accessible standard room features one king-sized bed, and a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. These rooms feature a thermostat you control, for on-demand heat & air. Our King rooms have been reinvented in warm colors to give you a calm, residential feeling. Each room treats guests to a Hilton Serenity Bed with luxury linens and an inviting plush top mattress for refreshing sleep. Each king guest room also features an ergonomic desk chair, personal laptop safe, coffee brewer, in-room fridge, hair dryer, iron & ironing board, spacious work desk, natural-feeling LED lighting, WiFi, alarm clock w/ MP3 connectivity, spacious bathroom vanity with luxury amenities, two-line phone with speakerphone & voice mail, and a 42-inch HDTV with 17 true HD channels. Any corresponding photo may not reflect the specific accessible room type or room feature.

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Non-smoking
    • Jacuzzi
    • + More
  • General:High speed internet
  • Facilities for disabled
  • Ironing facilities
  • Bathroom:Roll in shower
  • Hair dryer
  • Dining:Coffee/tea maker
  • Kitchenette
Room Description:

Twin room sole use

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Facilities for disabled
Room Description:

Standard|QUADRUPLE TWO QUEEN BEDS ACCESSIBLE

Best Western Heritage Inn photos Exterior
Deluxe Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • Bathroom:Toilet
Comfort Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Bathroom:Roll in shower
Room Description:

This mobility accessible room is non-smoking and ideal for any guest looking for comfortable accommodations. It comes with communication assistance, an ample roll-in shower, flat screen TV, two comfortable queen beds, free parking and free Wi-Fi access. In the morning you will be delighted with our complimentary hot waffles, delicious pastries, eggs, sausage, bagels, juice and more.

Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Bathroom:Spacious bathroom
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
Room Description:

Executive Lounge access, complimentary breakfast, 42-inch HDTV, mini-fridge, coffeemaker, WiFi Relax in this executive room with two double Hilton Serenity beds. Enjoy a private key access to our Executive Lounge offering continental breakfast and evening hors d'oeuvre. Start your day with a freshly brewed cup of coffee from the coffeemaker and relax in a spacious bathroom with luxury amenities. Catch up on work at the desk, keep in touch with WiFi and watch the 42-inch HDTV. Other amenities include LED lighting, laptop safe, mini-fridge, coffeemaker, alarm clock with MP3.

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Bathroom:Spacious bathroom
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
Room Description:

Executive Lounge access, complimentary breakfast, 42-inch HDTV, mini-fridge, coffeemaker Relax in this executive room with one king-sized Hilton Serenity bed. Enjoy a private key access to our Executive Lounge offering continental breakfast and evening hors d'oeuvre. Start your day with a freshly brewed cup of coffee from the coffeemaker and relax in a spacious bathroom with luxury amenities. Catch up on work at the desk, keep in touch with WiFi and unwind before the 42-inch HDTV. Other amenities include LED lighting, laptop safe, mini-fridge, coffeemaker, alarm clock with MP3.

Best Western Heritage Inn Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center2.7 mi

Sport related

Amusement

  • Master Links Miniature Golf1000 ft
  • Entertainment Zone2.7 mi

Museums

  • Clayton Historical Society3.0 mi

Parks

  • Monument Park2.4 mi

Halls

  • Masonic Lodge1.3 mi
  • Clayton Valley Bowl1.4 mi
  • Centre Concord1.4 mi
  • Mount Diablo Womens Club1.5 mi
  • Concord Veterans Memorial Bldg2.7 mi
  • Cambridge Community Ctr3.0 mi
  • Concord Police Assn3.5 mi

Universities, Institutes

  • Contra Costa Campus Library5000 ft
  • California State University5000 ft

Local attractions

  • Port Chicago Naval Magazine National Memorial2.6 mi
    Port Chicago Hwy., Concord
  • Waterworld California3.7 mi
    1950 Waterworld Parkway, Concord
  • Gardens at Heather Farms4.4 mi
    1540 Marchbanks Drive, Walnut Creek
  • Pixieland2.7 mi
    2740 E Olivera Rd, Concord
  • The Ruth Bancroft Garden3.9 mi
    1552 Bancroft Rd, Walnut Creek

Restaurants nearby

  • Strictly To Go Pizzeria900 ft

    Address: 4702 Clayton Rd
    Phone: 925-671-2777

    81% likes this, based on 15 reviews

  • Hunan Restaurant1800 ft

    Address: 4804 Clayton Rd
    Phone: 925-827-4800

    86% likes this, based on 30 reviews
    Cuisine: Chinese

  • Chola's Restaurant1400 ft

    Address: 4375 Clayton Road
    Phone: 925-680-0718

    Cuisine: Peruvian

  • Buttercup Grill & Bar2100 ft

    Address: 4301 Clayton Rd
    Phone: 925-521-9224

    65% likes this, based on 10 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    121

Best Western Heritage Inn Reviews

Guest reviews are submitted by our customers after their stay at Best Western Heritage Inn

Average guest rating

6.4out of 10
Good
Based on 24 reviews

Guest reviews

  • Family with children
    7.4

    micro wave in room generous fridge in room clean remote

    room door security chain was broken, but repaired upon request

  • Group of friends
    7.4

    The staff was very friendly and helpful

    The bathroom toilet water was black when we first arrived, after flushing it there was a major black ring around the inside. . .very gross. Also the tub caulking was gross, as well as the tiles, floor and walls need some work. Just was not clean, did not look clean at all I would only recommened this hotel to friends and family if I knew they had fixed up the bathrooms.

  • Older travelers
    9.2

    The cost was excellent. I wish more would figure out that it works to not charge so much for rooms. We paid $115 in Redding at a Best Western that was not nearly as nice and it was right on the Freeway!!

    It was great and everyone was very helpful. I key did not work and they were great in getting it taken care of very quickly.

  • Family with children
    6.6

    Friendly and very helpful service. I especially liked that everyone was able to speak and fully understand English!

    To be honest the breakfast doesn't compare to Days Inn breakfast... The biscuits were bland and the country gravy... Tasted like the maid sprayed windex in it. I mean this as no offense... The breakfast is a luxury and isn't required... But I mean, if u want people to continue returning to this location... You want them to wake up to something nice... Not food that taste like the maid's cleaning bucket.

  • Older travelers
    6.6

    Outside appearance and the grounds were were very well kept. We were allowed to bring our pet, but the charge was a tad stiff.

    I was offended that the employees spoke Spanish to each other and not English. This was especially annoying during the continental breakfast as two employees ( one male one female) chatted behind as I was seated at a table non stop while working. Room 106 was a non-smoking room, yet there were two cigarette burns in the bedspread

  • Older travelers
    7.4

    I had read several reviews of the hotel and they were right on. This is a clean facility, good location, and friendly staff.

    The breakfast was very heavy on carbohydrates. There were no hard boiled eggs on Sunday morning and I ended up eating at a nearby restaurant.

  • Older travelers
    5.8

    Staff were pleasant and the pool was nice.

    The so-called accessible shower ran over everyday, so we had to build a wall of towels to try to soak up the water in the bathroom. My disabled wife fell on the slippery tile floor. It was a mess. The floors of the room were filthy and we found food and other waste unvacuumed. We asked for another accessible room, which was provided, but it was not accessible, so we had to stay in the awful room for the full seven days. The people in the room above us must have had a bunch of kids learning to tap dance, because they kept us awake on some nights. We feel that we should be given a discount for our stay or comped for another week in a room with a comfortable room. We intend to visit Concord a lot every year to see relatives.

  • Group of friends
    5.4

    we went to the service desk twice within an hr. asking for towels on our checkout day ,after anoter half hr. passed I called the front desk and they said sorry the'll be on thier way... we had to check out @ 11 am and had 4 people waiting an hr. and a half for towels ! ridiculous !! then they had the nerve to call the room @ 10:45 and tried to rush us out! we would of been long gone if they wouldn't of made us wait forever! I was not impressed

  • Older travelers
    4.2

    The preference section for this hotel on your site was completely ignored. Our choice was between a handycap room, a room that we had to call to have the door repaired & the heating/a/c unit worked on. The carpets were filthy. The shower had a mind of its own as it fluctuated between hot and cold. Adjacent rooms were noisy throughout the night. We did call other motels in the area, but nothing available that late in the afternoon. The staff was apologetic and took 50% off the bill. Bottom line is I would not stay again if it was free.

  • Single
    5.8

    Good sized bedroom with everything working

    Rather sad breakfast room being refurbished and although room service was provided ordering the night before not great. Had to fix a time (and breakfast arrived on time) but prefer fexibility of going when ready and choosing what I feel like at the time.

  • Older travelers
    7.0

    My best experience at the hotel would be the nice calm feeling when your in the room, its very calming, an the bed is very comfortable.

    the only problem that effected my stay was the party that was going on down stairs i wasnt able to go to sleep until around 11pm due to the noise (music an talking) i had felt it ruined my night but i just sucked it up an got over it, beside that my stay was nice

  • Family with children
    5.0

    Close to venue I went to Concord to attend.

    From the beginning I encountered difficulties. 1. Check in time is 3:00 pm. However, even though we were hanging around waiting for room to be cleaned from 2:30pm, they cleaned other rooms not waited for and did not even start on ours until the 2nd time I checked on the progress. This was well past 3:15 pm. 2. Room was at end of hall at office end of building and at 3:00 pm a live Hispanic band began playing loudly for group using their banquet hall. This sounded like it was in the room with us and went on until 10:00 pm. Unable to drown out with air conditioner and TV at full blast. 3. Found phone unplugged and when plugged in learned it was not functioning and they were not able to fix it. 4. Water lines in sink and tub had hot/cold on wrong sides, resulting in very dangerous situation. 5. Basically looked like nice place when built and not kept up very well. Everything just a little shoddy. 6. After all of this, did not get a reduced rate or offer for any compensation at all.

  • Older travelers
    10.0

    It was clean and comfortable. Also that pets were not a problem.

  • Group of friends
    7.8

    Water got turned off at 1am on first night we stayed there. We were unable to flush toliets or wash our hands-was due to water pipe issue, but it was resolved.

  • Older travelers
    3.8

    Checking out. We are used to at least 3 star hotels

How to reach hotel

hotel Best Western Heritage Inn - Concord Concord location
Show big map »

Hotel Address:

4600 Clayton Road, Concord, United States, 94521-7644

Get directions
City Center
  • Concord
    2.7 mi
Airports
  • Bus stop
    4.5 mi
Restaurants
  • Strictly To Go Pizzeria
    900 ft
  • Chola's Restaurant (cuisine: Peruvian)
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    121